Behavioural eCommerce

Behavioural eCommerce

Bringing behavioural insights to eCommerce

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  • Can the concept of death be used to encourage sales of luxury goods?

    Industries, Luxury, News

    A very interesting study I came across piqued my interest in a topic which frankly I had never even considered before: Can manipulating the salience of death influence purchasing decisions for luxury goods? Turns out the answer is yes, yes it can. A study of 148 undergraduate students in the US found that purchasing decisions…

  • How do reviews influence eCommerce customer behaviour?

    eCom Heuristics, eCom Site Features, Reviews, Social Proof

    Product reviews are good for social proof. You’ve probably heard it a thousand times. But what do (unbiased) studies into the impact of reviews tell us? Are reviews important for eCom sites? The inclusion of reviews on eCom sites is widespread, as is their use by customers, with many studies referencing that 95% of consumers…

Behavioural eCommerce

Behavioural eCommerce